Terms

1. About us

These terms apply to the services of Krator Group Limited (Company No. 76677439, Business Registration No. 76677439-000-06-24-2), Room 2803, 28/F, Tung Wai Commercial Building, 109–111 Gloucester Road, Wan Chai, Hong Kong. We arrange sworn translations into Spanish carried out by sworn translators-interpreters appointed by Spain's Ministry of Foreign Affairs, European Union and Cooperation (MAEC). Krator Group Limited is a private company, not a public authority.

2. Quotes and orders

Quotes are free and based on the documents and information you send us. A quote is valid for [QUOTE VALIDITY __ DAYS]. Your order is confirmed when you accept the quote [AND PAY — PAYMENT TERMS].

3. Your documents

Please send complete, legible copies of every page, including the back and any Apostille or legalisation. You are responsible for the authenticity of the documents you send. A sworn translation reflects the document we receive; if the copy is incomplete or unclear, the translation will say so.

4. Requirements of the receiving authority

We translate your documents; the receiving authority decides whether to accept them. Before ordering, please check with them which format (digital or paper) they accept, whether the original needs an Apostille or legalisation, and how recent the documents must be. The Document Finder on this website is general guidance, not legal advice.

5. Delivery

The delivery date is stated in your quote. Digital translations are sent by email as a PDF with a qualified electronic signature. Paper originals are sent by courier; delivery times depend on the courier. [DELIVERY TERMS]

6. Prices and payment

[PRICES, TAXES AND PAYMENT TERMS]

7. Corrections

If you find an error in a translation, tell us within [__ DAYS] of delivery and we will correct it free of charge. [LEGAL REVIEW]

8. Cancellation and refunds

[CANCELLATION AND REFUND TERMS, INCLUDING CONSUMER WITHDRAWAL RIGHTS WHERE THEY APPLY — LEGAL REVIEW]

9. Liability

[LIABILITY — LEGAL REVIEW]

10. Confidentiality and personal data

We treat your documents as confidential. Sworn translators are bound by professional secrecy. How we process personal data is explained in our Privacy Policy.

11. Governing law

[GOVERNING LAW AND JURISDICTION — LEGAL REVIEW]. If you are a consumer in the EU, you keep the protection of the mandatory laws of your country of residence.